Privacy Policy

Privacy PolicyLast Updated: 17.09.2025

Introduction
This Privacy Policy describes how IQ Tech Payment Services L.L.C. (“IQ Tech,” “we,” “us,” or “our”), as the Data Controller, collects, uses, and protects your personal data when you use our website https://iqtech.app/ (the “Website”). We are committed to safeguarding your privacy and handling your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and other applicable laws.
By using our Website, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use the Website.

Data Controller
IQ Tech Payment Services L.L.C., a company registered in the United Arab Emirates with its principal office in Dubai, UAE, is the Data Controller of the personal data processed through this Website. This means that IQ Tech determines the purposes and means of processing your personal data and is responsible for ensuring that such data is handled in compliance with the PDPL.

Personal Data We Collect
We may collect various types of personal data from you (the user of the Website) and about you, including:
● Identity and Contact Information: Your full name, email address, telephone number, postal address, and other similar contact details.

● Account Credentials: Information you use to register or log in to the Website, such as username, password, and unique user IDs.

● Financial and Transaction Data: Payment information (e.g. credit/debit card details or bank account information), transaction records, payment history, and related details necessary to process payments or provide our services.

● Device and Usage Information: Technical information about the device you use to access the Website (such as device type, operating system, IP address, and device identifiers) and usage data (such as date and time of access, features or pages viewed, Website crashes, and other system activity).

● Location Data: If you grant permission, we may collect approximate or precise geolocation data from your device, for example to enable location-based services or for fraud prevention purposes.

● Communications and Support Data: The content of your communications with us, including emails, chat logs, or customer support inquiries, and any information you provide when responding to surveys or participating in promotions.

● Other Information You Provide: Any other personal data that you voluntarily provide to us through the Website or otherwise (for example, information you enter into your profile, preferences you set, or content you submit).

We collect this information either directly from you (for instance, when you create an account, make a payment, or contact support) or automatically through your use of the Website (for instance, via analytics tools or cookies and similar technologies, where applicable). We will not collect sensitive personal data about you unless it is necessary and you have explicitly consented or it is otherwise permitted by law.

Purpose and Legal Basis for Processing
We process your personal data only for lawful purposes and where we have a legal basis under the PDPL to do so. The main purposes for which we use your personal data, along with the corresponding legal bases, are as follows:
● To Provide and Maintain Our Services: We use your information to create and manage your account, authenticate you when you log in, process transactions (such as payments or transfers you initiate), and generally provide the core features of our Website. Legal basis: This processing is necessary for the performance of our contract with you (i.e. our Terms of Service or user agreement), which allows us to deliver the services you request.

● To Communicate with You: We process your contact information to send you service-related communications. This includes confirming transactions or purchases, sending notifications about changes to the Website or our terms, responding to your inquiries, and providing customer support. Legal basis: Performance of a contract (to keep you informed about the services you use and to support you) and, in some cases, your consent (for example, if you opt in to receive certain notifications).

● To Process Payments and Fulfill Transactions:
We use financial and transaction data to facilitate payments, subscriptions, or withdrawals you make through the Website, and to carry out our obligations in connection with such transactions. Legal basis: Performance of a contract (completing the transactions you have requested) and compliance with legal obligations (for example, complying with anti-money laundering and financial regulations that apply to payment services).


● To Improve and Personalize the User Experience: We may analyze usage information and feedback to understand how our Website is used and to improve its performance, features, and security. This can include personalizing content or features for you (such as language preferences or tailored user interface), and testing and developing new functionalities. Legal basis: Our need to continually provide a reliable, secure, and optimized service as part of our contract with you. In certain cases, where required by law, we will obtain your consent for analytics or personalization that goes beyond what is necessary to provide the service.


● For Marketing and Promotional Communications:
If you have given us your consent, we will use your contact details and preferences to send you marketing materials, such as newsletters, offers, or promotions related to our services or new features that might interest you. We may also inform you about products and services of our partners, but only with your explicit consent. Legal basis: Your consent. (You have the right to withdraw your consent at any time – see the Marketing Communications section below for how to opt out of marketing.)


● To Ensure Security and Prevent Fraud:
We process personal data (like device information, account activity, and potentially location) to protect our Website, users, and business from fraud, abuse, theft, and other illegal activities. This includes verifying user identities, monitoring for suspicious usage, and implementing security measures. Legal basis: Compliance with legal obligations (such as obligations to detect and prevent fraud and financial crime) and protection of legitimate interests (ensuring the security of our systems and users), as permitted under PDPL.


● To Comply with Legal Obligations:
We may process and retain certain personal data to comply with laws and regulations that apply to us. For example, UAE law may require us to keep records of transactions, verify identities, or report certain activities to regulatory authorities. We will also use and disclose personal data as necessary to respond to lawful requests from law enforcement or to meet other legal obligations. Legal basis: Compliance with UAE laws and regulations and other legal obligations.


● Other Legitimate Business Purposes:
We may process your personal data for additional purposes that are compatible with those listed above and permitted by law. These can include internal auditing, data analysis, debugging and bug fixing, conducting surveys or market research, or in the context of business transfers (if we are involved in a merger, acquisition, or other corporate transaction). Legal basis: Where another legal ground under PDPL applies – for instance, if processing is in the public interest, for the establishment, exercise or defense of legal claims, or otherwise permitted by an applicable exemption – we will rely on that basis. In all cases, we will ensure that your rights and freedoms are not overridden.


If we ever need to process your personal data for a new purpose that is not outlined above, we will ensure that we have a lawful basis to do so under the PDPL and, where required, notify you or seek your consent before starting any such processing.

Sharing of Personal Data
We treat your personal data with respect and confidentiality. We do not sell or rent your personal data to third parties. However, in order to operate our business and provide our services, we may need to share your personal data with selected third parties under strict conditions. Such sharing is done in accordance with the PDPL and only for the purposes described in this Policy. The circumstances under which we share data include:
● Service Providers and Processors:
We share personal data with third-party service providers who act on our behalf to support our operations and the Website’s functionality. Examples include payment processing companies, banking and financial institutions (to facilitate transactions), cloud hosting and data storage providers, IT support and maintenance service providers, analytics and advertising partners (for those who help us analyze usage or send communications), identity verification and fraud prevention services, and customer support tools. These service providers are given access only to the information necessary to perform their specific tasks, and they are contractually obligated to protect your data and use it only for providing their services to us (in line with this Privacy Policy and our instructions).

● Affiliated Companies: We may share your information with our subsidiaries, joint ventures, or other companies under common ownership or control with IQ Tech. These affiliates will process your personal data only for the purposes described in this Privacy Policy (for example, internal administration, to assist in providing the services, or because you have interactions with those affiliates as part of using our services) and will be bound by similar data protection obligations.

● Business Partners and Third-Party Integrations: If you choose to participate in promotions, loyalty programs, or other services in collaboration with a business partner or through a third-party integration, we may share information with the relevant third party with your consent. For instance, if our Website offers a feature provided by a third-party (such as a bill payment service or a rewards program), and you opt to use it, we will share the information required to fulfill that service. Such partners are expected to protect your data and use it only for the agreed-upon purpose.

● Legal Compliance and Protection: We may disclose your personal data to government authorities, regulators, courts, law enforcement agencies, or other third parties when we believe in good faith that such disclosure is necessary to:

○ Comply with a law, regulation, or compulsory legal request (such as a court order or subpoena).

○ Enforce or apply our Terms of Service or other agreements with you.

○ Protect the rights, property, or safety of IQ Tech, our users, our employees, or the public.

○ Investigate or assist in preventing any violation of law or this Privacy Policy, including fraud or security issues.

● For example, we may need to share certain information with the Central Bank of the UAE or other regulatory bodies as required under payment services regulations, or provide data to law enforcement agencies if mandated by applicable law.

● Business Transfers: If we engage in a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your personal data may be transferred to one or more involved third parties (e.g., a surviving or acquiring entity and its advisors) as part of that transaction. In such cases, we will ensure that your personal data remains subject to confidentiality protections, and we will provide notice to users before personal data is transferred or becomes subject to a different privacy policy.

● With Your Consent: Apart from the situations above, we will share your personal data with companies, organizations, or individuals outside of IQ Tech only when we have your explicit consent to do so. For example, if you agree to let us share your information with a partner for their own mailing list or you instruct us to send your data to a third-party service, we will do so based on your direction.

Whenever we share your personal data, we take steps to ensure that the receiving parties uphold appropriate confidentiality and data protection standards. Where necessary, we will have legally binding agreements in place with these parties to safeguard your personal data (for instance, Data Processing Agreements with service providers).
If you have questions about third parties that may have access to your data, you can contact us for more information (see the Contact Us section below).

Data Retention and Storage
Retention Period: We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with our legal and contractual obligations. The exact duration for which we keep your data will depend on the type of information and the reasons we collected it. In general:
● Account Information: We keep your account information (such as your name, contact details, and login credentials) for as long as your account is active. If you deactivate or request deletion of your account, or if we terminate your account for any reason, we will delete or anonymize your personal data associated with your account within a reasonable period after the account closure. However, we may retain certain information even after account deletion if necessary for legal obligations or legitimate business purposes (for example, keeping records of a transaction you made, or maintaining suppression lists to honor opt-out requests).

● Transaction and Payment Data: We retain financial records and transaction data for the period required by law. UAE laws and regulations (for example, banking, tax, and anti-money laundering laws) may mandate retaining certain transaction records for a minimum period (commonly five years or more from the date of the transaction or end of the business relationship). We will not retain transaction data longer than necessary, but please be aware that such data may be kept for several years to meet these legal requirements.

● Communications and Support Data: If you contact us for support or with a question, we may retain those communications as long as necessary to address your inquiry fully and to maintain records of our correspondence (for example, if you make a complaint, we may keep a record of the complaint and our response for future reference).

● Marketing Data: We will retain information needed for sending marketing communications (like your email address or phone number, if you have consented to marketing) until you opt out of receiving marketing or withdraw your consent. Once you opt out, we will stop using your information for marketing and, in accordance with law, either delete it or retain just enough detail to ensure we respect your opt-out choice in the future.

● Usage Data: We generally aggregate or anonymize usage data (such as Website analytics) over time so it no longer relates to an identifiable user, for the purpose of improving our services. Where we do keep any raw usage logs that can be tied to you, we will not keep them longer than needed for our internal analysis, unless such data is also used for security, fraud prevention, or legal compliance (in which case it may be kept as evidence for a longer period as required).
After the applicable retention period has ended, or if the data is no longer needed for the stated purpose, we will either securely erase your personal data or anonymize it (so that it can no longer be associated with you and is no longer personal data).
Please note that in certain cases we may retain your data for a longer period if required by law or if it is necessary to establish, exercise, or defend our legal rights. For example, if we are involved in litigation or receive a legal hold notice, we might retain relevant information until that issue is resolved.
Storage Location: Your personal data is primarily stored on secure servers located within the United Arab Emirates. Storing data in the UAE helps us ensure compliance with local data protection requirements. In some instances, however, the personal data we collect may be stored or processed outside the UAE — for example, if we use a cloud service provider with servers in another country or if we need to share data with an international payment network to complete a transaction.
Regardless of where your data is stored, we take steps to protect it in accordance with this Privacy Policy. If personal data is transferred to or stored in a country that does not have an adequate data protection law equivalent to the UAE’s, we will implement appropriate safeguards as described in the International Data Transfers section below.

International Data Transfers
As a general practice, we prefer to process and store personal data within the UAE. However, some of the third parties and service providers we work with may be located in other countries, or may use servers located outside the UAE. This means that your personal data might be transferred to, accessed from, or stored in a jurisdiction outside the United Arab Emirates. For example, if we use a cloud infrastructure provider whose data centers are in Europe or the United States, or if a technical support team that assists us is based overseas, your data may be processed in those locations.
When we transfer personal data out of the UAE, we are committed to ensuring that an equivalent level of data protection travels with your data. In all cases, any international transfer of your personal data will comply with the conditions set out in the PDPL. Specifically, we will only transfer your data abroad if one of the following applies:
● Adequate Jurisdiction: The personal data is transferred to a country or territory that the UAE authorities (or relevant regulator) have determined provides an adequate level of protection for personal data. This means the destination country has data protection laws or regulations that are broadly similar in their protective effect to the PDPL, ensuring your data will be safeguarded. (As of the last update of this Policy, the UAE Data Office may establish a list of approved countries or issue guidance on what constitutes adequate protection.)

● Data Transfer Agreement: If the destination country is not yet recognized as having adequate protection, we will ensure that the transfer is governed by a contract or legal mechanism that meets PDPL requirements. For example, we may use standard contractual clauses or other data protection agreements that impose on the recipient legally binding obligations to protect your data to the standard required by the PDPL (including your ability to exercise your rights and have legal remedies). Our service providers and affiliates outside the UAE are all bound by such data protection commitments.

● Your Explicit Consent: In certain cases, we may ask for your explicit consent to transfer your personal data to a third country. If you give consent, we will transfer your data consistent with the scope of your consent. (For example, if you request a service that inherently involves sending your data to a third party abroad, we will inform you and seek your consent for that transfer.) We will not use consent as a basis for routine or systematic transfers that can be done under another basis, but it may apply in specific user-driven scenarios.

● Necessary for a Contract or Service: The transfer is necessary to carry out the performance of a contract between you and us, or to implement pre-contractual measures at your request. Similarly, a transfer may be allowed if it is necessary for the conclusion or performance of a contract between us and a third party that is concluded in your interest. For instance, if you initiate an international payment through our Website, transferring the relevant data to the overseas financial institution or payment network might be necessary to complete that transaction (which is effectively part of our contract with you to execute the payment).

● Legal Claims and Public Interests: The transfer is necessary for the establishment, exercise, or defense of legal claims (for example, sharing information with our external lawyers or in court proceedings abroad, if relevant), or the transfer is necessary to cooperate with international judicial authorities in matters of law enforcement. Additionally, in exceptional cases, a transfer might occur if necessary to protect public interests such as public health or safety (as permitted under PDPL).

● Other Lawful Exceptions: The PDPL and its executive regulations may allow additional specific circumstances where cross-border transfers are permitted (such as to protect the vital interests of the data subject, or if the data is sufficiently anonymized). We will only rely on such exceptions in strict compliance with the law.

Before any substantial cross-border data transfer, we carefully assess the legal requirements and risks involved. Our goal is to ensure that your personal data continues to receive a high standard of protection regardless of where it is transferred. We also remain responsible for the processing of your personal data by any external service provider on our behalf, including in an international context.
If you have questions about international data transfers or want to learn more about the safeguards we have put in place, please contact us (see the Contact Us section). By using our Website and providing your information, you acknowledge that your personal data may be transferred internationally in accordance with this section.

Data Security
We take data security very seriously and have implemented robust measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. While no system can be guaranteed to be completely secure, we continually work to protect your information by employing industry best practices and security standards. Our security measures include:
● Technical Safeguards:
We use encryption protocols (such as SSL/TLS) to secure data transmitted between your device and our servers. Sensitive data (for example, financial information and passwords) is stored in encrypted form. Our databases are protected by firewalls and network security monitoring to prevent unauthorized access from outside our organization. We regularly update and patch our software and servers to address security vulnerabilities.

● Access Controls: Access to personal data within our organization is restricted on a need-to-know basis. Only authorized personnel who require access to your data to perform their job duties (for example, customer support agents or IT administrators) are permitted to do so. These personnel are trained in data protection and bound by confidentiality obligations. We employ authentication measures (such as multi-factor authentication and unique user access credentials) to prevent unauthorized employees or contractors from accessing data.

● Organizational Policies: We maintain internal policies and procedures to govern how personal data is handled and protected. This includes data protection and privacy policies, incident response plans, and regular employee training on information security and privacy requirements. We have a zero-tolerance policy for misuse of personal data by any staff member.

● Monitoring and Testing: We monitor our systems for possible vulnerabilities and attacks. We conduct regular security assessments, penetration tests, and audits (sometimes using independent third-party experts) to evaluate the effectiveness of our security controls. Any weaknesses identified are promptly addressed.

● Data Minimization and Protection by Design: We follow the principles of data minimization and privacy by design. We only collect personal data that we actually need, and we design our systems to limit the proliferation of personal data. Where possible, we use measures like pseudonymization or anonymization. For example, when displaying information within the Website or using it for analysis, we may mask or aggregate data to avoid using personally identifiable information in unnecessary contexts.

● Physical Security: To the extent applicable (for any physical servers or office locations), we also implement physical security controls. Our servers are often in secure data centers with access controls, surveillance, and other protections. Any paper records or backups are stored securely and disposed of safely when no longer needed.

Despite our efforts, it’s important to note that no electronic transmission of information or data storage system can be guaranteed 100% secure. Users of our Website should also take precautions. We encourage you to choose a strong, unique password for your account and to keep your login credentials confidential. Be sure to log out of the Website when you are finished and avoid sharing personal account details with anyone. If you suspect any unauthorized access to or use of your account or any security incident affecting your personal data, please notify us immediately so we can investigate and take necessary measures.
In the unfortunate event of a data breach involving your personal data, we will act promptly to contain and remedy the issue. Where the breach poses a risk to your rights and freedoms, we will inform the UAE Data Office (the data protection regulator) and/or you as required by the PDPL, and provide you with relevant information on what happened and any steps you should take to protect yourself.

Your Rights Under the PDPL
Under UAE law, particularly the PDPL, you have certain rights regarding your personal data. We respect your rights and have processes in place to help you exercise them. These rights include:
● Right to Access:
You have the right to request confirmation of whether we are processing your personal data, and if so, to obtain a copy of that data along with information about how we use it. This allows you to understand and verify the lawfulness of our processing. Upon your request, we will provide you with a summary of the personal data we have about you and details on how it has been used or shared, subject to any legal limitations.


● Right to Correction (Rectification):
If any of your personal data that we hold is inaccurate or incomplete, you have the right to request that we correct or update it. We encourage you to keep your information up-to-date and will make it easy for you to correct most basic details through your account settings or by contacting us. We will respond to correction requests as soon as possible.


● Right to Erasure (Deletion):
You have the right to request that we delete your personal data in certain circumstances. This is sometimes referred to as the “right to be forgotten.” You can ask us to erase your personal data, for example, if the data is no longer needed for the purposes it was collected, if you have withdrawn your consent and we have no other legal basis to continue processing, or if you object to processing and we have no overriding legitimate grounds. We will honor valid deletion requests and will also instruct any service providers processing your data on our behalf to do the same, unless retention is required by law. Please note that there are exceptions – we may retain data if necessary for compliance with a legal obligation or for establishing, exercising, or defending legal claims. We will inform you if any such exceptions apply in your case.


● Right to Restrict Processing:
In certain situations, you have the right to request that we limit the processing of your personal data. This means we would continue to store your data but temporarily suspend any other processing activities. You can exercise this right if you believe the personal data is inaccurate (for the period it takes for us to verify your claim), if you believe our processing is unlawful but you prefer restriction over deletion, if we no longer need the data but you want us to keep it for legal claims, or if you have objected to processing and are awaiting verification of whether our grounds override yours. If processing is restricted, we will notify you before lifting the restriction.


● Right to Data Portability:
You have the right to receive certain personal data that you have provided to us in a structured, commonly used, and machine-readable format, and to have that data transmitted to another data controller where technically feasible. This right applies to personal data that we process by automated means based on your consent or on a contract with you (for example, information you provided for using the service). Upon your request, and where applicable, we will provide you or a third-party you designate with an electronic file of your basic account information and transaction history (to the extent required by PDPL).


● Right to Object to Processing:
You have the right to object to our processing of your personal data at any time on grounds relating to your particular situation, when such processing is based on our legitimate interests or on public interest grounds. If you raise an objection, we will consider it and cease the processing in question unless we have compelling legitimate grounds to continue that processing that override your interests, or if the processing is needed for legal claims. Importantly, you have the absolute right to object at any time to processing of your personal data for direct marketing purposes. If you object to marketing, we will stop using your data for that purpose immediately.


● Right to Withdraw Consent:
Where we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time. For example, if you consented to receive marketing emails, you can opt out; if you consented to share precise location data, you can disable location access. Withdrawal of consent will not affect the lawfulness of any processing we carried out based on your consent before its withdrawal, but it will mean that we stop the specific activities that were based on consent. If withdrawing consent means that we can no longer provide you with certain services or features, we will let you know. There is no penalty or cost for withdrawing consent.


● Rights Regarding Automated Decisions:
The PDPL provides that you have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affect you or produce legal effects for you, unless certain conditions are met (such as you have explicitly consented, or it’s necessary for a contract with you, with suitable safeguards in place). In practice, IQ Tech does not carry out purely automated decision-making that has legal or similarly significant effects on individuals without human review. If this changes in the future, we will inform you and ensure your rights in this regard are protected (including the right to request human intervention and to contest the decision).


● Right to Lodge a Complaint:
We strive to address all your privacy concerns directly and promptly. However, if you believe that we have not handled your personal data in accordance with the PDPL or have violated your data protection rights, you have the right to lodge a complaint with the UAE supervisory authority for data protection, which is the UAE Data Office. You can typically find information on how to contact the UAE Data Office on official government websites. We kindly ask that you first give us the opportunity to address your concerns by contacting us, as we are committed to resolving any issues amicably and swiftly.


Exercising Your Rights:
You can exercise your rights at any time by contacting us using the details provided in the Contact Us section of this Policy. To protect your privacy, we may need to verify your identity before fulfilling certain requests (for example, by asking you to provide information that confirms you are the account owner). We will respond to your request within the timeframe required by law (generally, within 30 days under PDPL, subject to extension if necessary and permitted). If we cannot fulfill your request, either wholly or in part, we will inform you of the reasons (for instance, certain requests might be refused if fulfilling them would infringe on another person’s rights or if we have a legal obligation to retain data).
We do not charge a fee for processing a reasonable request to exercise your rights. However, if your requests are manifestly unfounded or excessive (for example, repetitive requests), we may either charge a reasonable fee or refuse to act on the request, as permitted by the PDPL. Rest assured, we will not retaliate against you for exercising any of your rights.

Marketing CommunicationsConsent to Marketing:
With your permission, we may use your personal data (such as your name and contact details) to send you marketing communications about our products, services, promotions, or events. These communications may be sent via email, SMS, push notifications, messages, or other channels, depending on what contact information you have provided and your communication preferences. We aim to send content that is relevant to you – for example, information about new features in the Website, special offers, or updates on services that you use.
We will only send you marketing communications if you have opted-in to receive them. Typically, when you create an account or at certain points in the Website, we will ask for your consent (for example, by providing a checkbox or toggle) to send promotional emails or messages. You have full control over this choice.

Opting Out of Marketing:
You have the right to opt out of receiving marketing communications from us at any time, and we will honor your choice. If you no longer wish to receive promotional or marketing messages, you can opt out in several ways:
● Unsubscribe Link:
If you receive a marketing email from us, it will contain an “unsubscribe” link or instructions in the email. Click that link or follow those instructions to unsubscribe your email address from future marketing emails.


● Website Settings:
If our Website provides user account settings for communications, you may find an option to disable marketing or promotional notifications there. Adjust your preferences in the Website’s settings to indicate that you do not want to receive marketing communications.


● Direct Contact:
You can always contact us by email or other contact method (see Contact Us below) and inform us that you wish to opt out of marketing communications. Please specify which types of communications you want to opt out of (e.g., emails, SMS, all marketing) and provide us with the relevant contact details (such as the email or phone number you want unsubscribed) so we can locate and remove it from our list.


After you opt out, we will stop using your information for marketing purposes. Please note that it may take a short time to process your opt-out request, during which you might receive communications already in production. We appreciate your patience and understanding in this regard.
Service Communications:
Even if you opt out of marketing messages, you will continue to receive non-promotional communications from us that are necessary for the provision of the services. For example, we will still send you communications about transactions you perform, important notices about your account (like password resets or security alerts), changes to our terms or Privacy Policy, or other essential service-related announcements. These communications are considered part of our service to you, rather than marketing.

Third-Party Marketing:
We do not share your personal data with third-party companies for their own marketing or advertising purposes without your explicit consent. If in the future we plan to offer such an option (for example, a special partnership where you can opt in to receive offers from a partner), we will provide clear information and obtain your consent before sharing your details.
We want our marketing practices to comply with applicable laws and your preferences. If you feel you have received marketing communications from us in error, or if you need any assistance with managing your communication preferences, please contact us and we will be happy to help.

Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal data from anyone under 18 years old without appropriate consent and supervision. Protecting the privacy of minors is very important to us, and we abide by the PDPL’s requirements for children’s data protection.
If you are under 18, please do not use the Website or provide any personal data to us unless your parent or legal guardian has reviewed and agreed to this Privacy Policy and provided verifiable consent for you to use the service. We do not knowingly allow persons under 18 to register for an account or use our services without parental consent.
In the event that we become aware that we have collected personal data from a child under 18 without parental consent, we will take prompt steps to delete such information from our records. If deletion is not immediately possible (for example, because it is stored in backup archives), we will ensure the data is not used further and remove it as soon as practicable.
If you are a parent or guardian and you believe that your child (under 18) has provided personal data to us without your consent or authorization, please contact us immediately. We will work with you to review, correct, or delete that data as required. We may also, at our discretion, disable the minor’s account and/or take additional steps to prevent further access by that minor until we have proper consent.
Please note that while the age of 18 is used here in alignment with UAE requirements for enhanced protection of minors’ data, if local laws in certain jurisdictions set a different age for consent or definition of a child, we will comply with those laws in those contexts. In any case, we prioritize not collecting data from young users and adhering to all applicable child data protection regulations.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will let you know by updating the “Last Updated” date at the top of this Policy. In the case of any significant or material changes to the Policy, we will also provide a more prominent notice – such as via a notice within the Website, a pop-up or banner, or by emailing you (if we have your email on file) – to inform you of the update and, if required, obtain your consent.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Your continued use of the Website or our services after the effective date of an updated Privacy Policy will constitute your acknowledgment of the changes and your agreement to the updated terms, to the extent permitted by law.
If you do not agree with any changes to this Privacy Policy, you should stop using the Website and you may contact us to delete your account and personal data as per your rights described above.

Contact Us
IQ Tech Payment Services L.L.C. is committed to safeguarding your personal data and upholding your privacy rights. If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us through any of the following methods:
        Email: info@mangokiosk.com
        Phone: 800 54-247
When you contact us, please provide sufficient information for us to verify your identity (if you are making a rights request) and to understand your question or request. We will address your communication as quickly as possible, and certainly within any timeframes required by law.
We can correspond with you in English and/or Arabic, as these are the primary languages used for our service and legal communications in the UAE.
We value your feedback and privacy concerns. If you have any suggestions or feel that any part of this Privacy Policy is unclear, please let us know. Thank you for trusting IQ Tech with your personal data – we are here to protect it and ensure your experience with our Website is safe and secure.